Privacy Policy

Last Updated: May 10, 2026

1. Introduction

Silicon Flare ("we", "our", "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silicon-flare.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request information about our services
  • Fill out forms on our website
  • Subscribe to our communications
  • Engage our pension advisory services

This information may include:

  • Name and contact details (email address, postal address)
  • Employment information
  • Financial information related to pension planning
  • Date of birth and National Insurance number (where necessary for service provision)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our pension advisory services
  • Process your requests and respond to your inquiries
  • Send administrative information and service updates
  • Comply with legal and regulatory obligations (including FCA requirements)
  • Detect, prevent, and address technical issues or fraudulent activity
  • Improve our website and services through analysis

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity: To fulfill our service agreement with you
  • Legal obligation: To comply with FCA regulations and other legal requirements
  • Legitimate interests: To improve our services and communicate with you about matters relevant to your pension planning
  • Consent: Where you have provided explicit consent for specific processing activities

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers: Third-party companies who assist with our business operations (e.g., IT support, document storage)
  • Pension providers: When necessary to execute your instructions or provide our services
  • Regulatory authorities: When required by law or regulatory obligation
  • Professional advisors: Legal, accounting, or other professional consultants as needed

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For clients, we typically retain records for at least seven years after the end of our professional relationship, in accordance with FCA requirements.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to access: Request copies of your personal information
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to restrict processing: Request limitation on how we use your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to certain types of processing
  • Rights related to automated decision-making: We do not use automated decision-making or profiling

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Silicon Flare Pension Advisory, 42 Broadwick Street, London, W1F 7AF, United Kingdom

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

Website: silicon-flare.com
Helpline: 0303 123 1113